ETHOS

APPOINTMENTS

All of our experiences can be scheduled by appointments only. No walk-ins will be welcome at this time. In order to ensure safe physical distancing practices, we we will NOT see more than one client at a time. We are also suspending some of our personal pampering features temporarily. 

HEALTH CHECK

Please ensure to arrive

NO SOONER than 3 minutes for your appointment. 

We will conduct temperature checks on our staff before every appointment. And we will check your temperature before you enter the space. Please arrive at the door of Neuma Mind Spa and await to be let in, to minimize contact on surfaces.

PPE

Our staff will be wearing PPE at the time of your appointment. We request that you wear a face mask, and you are encouraged to wear gloves. We will be providing each user with FRESH spa slippers and a seat covering to be on the Cymatix. They will be washed and sterilized before each use. 

AGREEMENT

 Before coming in to the Mind Spa, you must sign a Health Declaration stating that you agree to the health and safety parameters put in place by our governments.

You’ll be able to do this at the time of making your reservation online. You can also find a link to the full declaration here. Please call us if you have any questions

CLEANING

Staff will use a disinfectant proven to kill viruses like

COVID-19 in all common areas before and after appointments and all high-touch surfaces. We’ll also be cleaning the Neuma Mind Spa from top to bottom once everyday. We have allocated 30 mins between each appointment for cleaning.

MOVING FORWARD

In the event that there is a reported case of COVID-19 at Neuma Mind Spa + Showroom, you’ll be notified immediately. From there, we’ll take the proper safety precautions to disinfect the space and equipment from top to bottom. We appreciate your cooperation to keep our community safe.